Our general visiting hours are from 10:00 AM to 8:00 PM daily. However, specific departments may have different visiting hours. Please check with the nursing station of the specific department or call our front desk for more information.

You can schedule an appointment by calling our appointment line at +256(0) 392908493, using our online booking system on our website, or visiting our reception desk in person. We recommend booking appointments in advance to ensure availability.

We accept a wide range of insurance plans including AAR, Jubilee, ICEA, UAP, and many others. Please visit our Insurance page for a complete list or contact our billing department for specific inquiries about your insurance coverage.

For your first appointment, please bring your identification, insurance card (if applicable), a list of current medications, any relevant medical records or test results from previous healthcare providers, and a list of questions or concerns you'd like to discuss with your doctor.

Yes, our emergency department is open 24/7 to handle all types of medical emergencies. We have a dedicated team of emergency physicians and nurses ready to provide immediate care.

You can request your medical records by filling out a medical records release form at our medical records department. For privacy and security reasons, we require proper identification and may need a signed authorization form. Records can be picked up in person or mailed to your address.

We offer a comprehensive range of specialized services including cardiology, neurology, orthopedics, pediatrics, obstetrics and gynecology, dermatology, ophthalmology, and more. Visit our Services page for a complete list of our medical specialties.

Yes, we provide 24/7 ambulance services for emergency transportation. Our ambulances are fully equipped with advanced life support equipment and staffed by trained paramedics. To request an ambulance, call our emergency line at +256(0) 392908493.